Frequently Asked Questions

What is a Just Juice Pen?

The Just Juice pen is the next evolution and innovation in electronic cigarette devices which offers those who already smoke a better alternative to traditional tobacco cigarettes. The Just Juice pen is an e-liquid vaporizer. E-liquid vaporizers are composed of a rechargeable, battery-operated heating element, a replaceable and re-fillable container ('tank') for liquids ('Juices'), and an atomizer that, when heated, converts the contents of the tank into smoke free vapor. Using advanced technology, the Just Juice pen allows you the freedom to "smoke" virtually anywhere - without the flame, ash, tar, or carbon monoxide found in traditional tobacco cigarettes. With e-liquid vaporizers, you don't even "smoke", you "vape" ... short for vaporize. Furthermore, the Just Juice pen does not dispel any offensive, smelly odors - eliminating the concern of second-hand smoke to the non-smoking community. Put another way: with Just Juice pen you'll never have to worry about anyone breathing the toxic and dangerous second-hand smoke created by smoking traditional tobacco cigarettes.

Are the Just Juice juices really 100% American?

Yes! All ingredients used in the Just Juice juices are produced by USA companies and manufactured to the highest standard.

What is a vaporizer and how is it different than an e-cigarette?

E-cigarettes are electric devices made to replace cigarettes in a move to keep smoking possible without the downsides (tar, second hand smoke, ect ...). Vaporizers were the next step in e-cigarettes as they allowed you to vaporize (much like a humidifier you have at home) various substances instead of burning them. This meant you could use liquids, gels and solid materials to 'vape' and there would be no burning, no combustion which meant no carcinogens, no second hand smoke and no tar in your lugs. 

How is Just Juice different from other vaporizers?

Just Juice is another step up from regular vaporizers. With Just Juice, you use safe to use specially formulated 100% American made juices in the clearomizer tank instead of combustable materials or gels. This has the added advantage of being safer and having a better taste than the competition. Just Juice is also priced better, is made of better materials so it lasts longer and has the best design that's actually made to conform to your hands and mouth.

How does the Just Juice work?

By placing our 100% American made juices into a fresh clearomizer tank, the Just Juice will then soak up juice bit by bit and vaporize it into a safe vapor by using a heating element. It's as simple as fill the clearomizer tank, turn on the Just Juice pen, wait a short while, and vape as usual. 

What is the clearomizer tank?

The clearomizer tank is a storage unit for the Just Juice juices. It sits between the mouthpiece and the battery compartment. Inside the clearomizer tank is a wick that's used to soak up the juice and get it to the heating element.

How much nicotine is in each juice?

The Just Juice juices are available in 24mg, 12mg, and 0mg strengths. There are 10 flavors and 3 strengths, so you have 30 different choices.

What flavors are available?

There are fifteen (15) main flavors available:

  • Regular Tobacco
  • Apple
  • Blueberry
  • Peach
  • Mango
  • Chocolate
  • Menthol
  • Cherry
  • Strawberry
  • Grape
  • Watermelon
  • Fruit Punch
  • Introducing Pineapple
  • Introducing Vanilla
  • Introducing Honey Cinnamon 

 Check the front page for the latest flavors.

Can I use any juices I want in the clearomizer tanks?

Yes, but the Just Just and the Just Juice clearomizer tanks are made to work with the Just Juice juices. It's recommended that you use only Just Juice juices to avoid damaging your product.

Can I use different juices in one tank?

You can, though without changing the tank you will have flavor residue form the previous flavor. Though feel free to experiment with mixing flavors to find your perfect mix.

How do I clean the clearomizer tank so that I can use a different flavor juice in it?

The clearomizer tanks and their wicks are made to one juice at a time. While you can put another juice into a used clearomizer, it will mix the flavors since the wick will keep some of the old flavor's juice. We recommend you use a new clearomizer for a new flavor.

Can Just Juice really be used in non-smoking places and in-doors?

The only by-product of the Just Juice pen is vapor, which means you can use it in doors and in non-smoking places such as bars, stadiums, and the office. Though not everyone will agree with that point of view, you can show them how the Just Juice vaporizer works and they'll see there is no second hand smoke. While vapeing isn't smoking, certain areas and cities have ordinances in place that prohibit the use of vaporizers and e-cigarettes. So please make sure you check your local ordinances and regulations before using the Just Juice pen before using it in a public place.

My Just Juice vaporizer pen will not work, now what?

We recommend you check out the user guide first. If you still are having issues, you can use our contact form for general questions or fill out our warranty form here.

How do I know the Juice Juice vaporizer pen is on?

You can find the user guide on the Just Juice User Guide page here.

How long does a Clearomizer tank last?

The Clearomizer tank lasts 3-4 weeks depending on use. We also recommend changing to a new tank when you decide to use a new or different flavor.

How long does the charge last on the Just Juice pen?

You will normally get 8 to 10 hours of active use, though of course the actual usage hours will change depending on usage.

How do I know it's time to recharge the Just Juice pen?

When the battery is low, the pen will flash the blue light letting you know that it's low. You'll also notice that when the battery is low, you'll get a small / low vapor cloud. So if the blue light is flashing or your vapor cloud is low you'll know it's time to recharge the pen.

What ingredients are in the Just Juice American made E-liquids?

Our juices contain only 100% American ingredients. The ingredients are: propylene glycol, vegetable glycerin, food grade natural flavors, tobacco free  nicotine for all strengths containing nicotine.

How long does it take to charge the battery?

If the battery is fully depleted, it'll take around 2-3 hours to fully charge.

Does the Just Juice pen have an on/off switch?

Yes! If you press the little round button 5 times it will turn the device on or off.

How much juice / liquid should I load into the Clearomizer tank?

First: Do not overfill the tank! We recommend you fill up to or below the 1.2ml line on the clearomizer tank.

How do I fill my Clearomizer tank?

Fill it like you would properly fill a beer glass: tilt the clearomizer a bit, and then slowly pour the juice liquid down the side. Remember: Do not overfill the clearomizer tank or pour the juice down the center hole!

Do the Just Juice juices work in other manufactures pens?

Yes! The Just Juice juices are compatible with most vaporizer e-liquid pens.

What is the Propylene Glycol (PG), Vegetable Glycerin (VG) ratio?

We use a roughly 60/40 PG/VG ratio.